IFMA-RICS World Workplace Europe: A People Business in the Digital World

World Workplace Europe returns for a second year with two days of future facing, fresh and innovative content. A flagship of the IFMA-RICS collaboration, this year’s event will focus on the importance of people in increasingly digitalized workplaces. Join over 500 Facility Management professionals to consider how artificial intelligence, automation and smart buildings are redefining the workplace, and how the profession can embrace the enormous potential of new and emerging technologies.

Tuesday 15th May 2018

World Workplace Europe 2018:
Facilities Tours
Choose one of the four tour options detailed below:

La Sagrada Familia
Designed by Catalan architect Antonio Gaudí (1852–1926), this unfinished
masterpiece is listed as a UNESCO World Heritage Site.

Las Arenas
Now a commercial, leisure, and cultural centre, Las Arenas was inaugurated in
1900 and served as a bullring and live entertainment venue until 1977.

La Pedrera
Another example of Gaudi’s singular eye for design, La Pedrera became a
UNESCO World Heritage Site in 1984.

Casa Llotja
A wonder of 14th century gothic architecture on the outskirts of Barcelona’s old
town, see behind the scenes of the venue for World Workplace Europe 2018.

All tours will be charged at an additional €70 +VAT.
Duration: 2-3 hours

Wednesday 16th May 2018
08:30 Registration and networking
09:30 Chair’s opening remarks
Rory Murphy, Commercial Director, VINCI Facilities
09:40 Platinum sponsor’s welcome
09:50 Opening keynote address:
People in the Digital Age

As the influence of artificially intelligent and automated technology spreads, what effect is digitalisation having on our social and professional lives? This opening keynote session will provide a context for the following two days, in which we will explore the changing role of people in increasingly tech-dependent workplaces and businesses. Our renowned speaker, one of Europe’s leading futurologists, will invite delegates to ponder the profound ethical, political and commercial questions posed by the advances of the fourth industrial age.
Paul Papadimitriou, Futurist and CEO, Intelligence
10:50 Panel discussion:
BIM for Facility Managers

Our panel of senior FM practitioners will debate the progress of BIM adoption in the profession. With contributions from delegates encouraged, our panellists will discuss:

  • Identification and removal of barriers to adoption
  • Early engagement of FM professionals in BIM enabled projects
  • Effective capture and application of built asset data
  • Proven examples of BIM use driving operational cost efficiencies

Panellists will include:
Deborah Rowland, Director of Public Sector Affairs, Sodexo
Ahmed Al-Naggar, BIM Manager (6D/FM), Bouygues UK and Teaching Assistant,
The Bartlett Institution for Innovation in the Built Environment, UCL
Prof Joachim W. Hohmann, Department of Civil Engineering, Technische Universitaet Kaiserslautern
Karl Heitman, President, Heitman Architects Inc

11:30 Networking and refreshments
Workstream A: Prioritising People

Chair: Rory Murphy

Commercial Director
VINCI Facilities
Workstream B: The Digital Direction

Chair: Jaime Pire

Managing Director – Iberia
Apleona HSG Facility Management
12:00 How People are the Key to Realising the Potential of the Digital World
Alan Williams
ServiceBrand Global

The Big Shift
Kay Sargent
Senior Principal and Director of WorkPlace HOK
3D Printing and the Digital Economy – Leveraging Workplace in a Disruptive Environment to Transform Enterprise Success

Andreas Rohregger
Head of Global Properties
GE Additive
General Electric

Pat Turnbull
President & COO
Workplace IQX
How does Digitalisation in the Workplace Effect the Workforce?

Magnus Akerberg
Chairman and Co-Founder
Akerberg Thomas Ltd

Emma Thomas
Managing Director and Co-Founder
Akerberg Thomas Ltd
13:30 Networking lunch
Corporate Co-Working as Innovation Driver
Gabor Nagy
Research Programme Manager
Haworth Inc
Unlearning Analogue: How Going Backwards Will Take You Forward in a Digital World
Steve Henigan
Founder and Director
Henigan Consulting Group
15:15 Optimising Corporate Performance through Improved Approaches to FM: A Case Study

Dr Vitor Monteiro
Head of Physical Security, Business
Continuity and Facility Management
Banco Comercial Português

Jos Duchamps
Managing Director
Digital Strategies to Support the
Future of Work
Victor Mannerholm Hammar

16:00 Networking and refreshments
16:20 Closing keynote debate:
Inconvenient Conversations for Facility Managers

A discussion about the inevitable social, political and technological developments that, in transforming our profession, are inspiring uncertainty among professionals. Although some of these topics may prompt uncomfortable reflections and problematic conclusions, the session is guided by the principle that we cannot expect answers to questions we dare not ask.


Dr. Marie Puybaraud, Global Head of Research, JLL Corporate Solutions

Jan-Peter Kastelein
, Managing Partner, YNNO
Peter Ankerstjerne, Non-Executive Board Member, IFMA
Erik Jaspers, Product Strategy and Innovation Officer, Planon

Thursday 17th May 2018
08:30 Registration and networking
09:30 Chair’s opening remarks
09:40 IFMA-RICS Collaboration: The Story So Far
Tony Keane
President and CEO
IFMA Mark Walley
Managing Director – EMEA
Workstream A: Prioritising People
Chair: Gord Hicks
Workstream B: The Digital Direction
Chair: Dave Wilson
Founder and Managing Director
Effective Facilities
10:00 Including the Workforce in Workspace Design: A Case Study

Concha Peche
Property Manager
WiZink Bank

Where in the World is Workplace Today?
Introducing the “New Ways of Working”
Global Survey

Christopher Hood
Advanced Workplace Associates
10:45 Well-being for FM: Technology Trends, Tips, Tools

Max Verteletskyi
Building and Managing a Smart Building: A Step-by- Step Approach

Juan Gallostra
TEST-JG Ingenieros
11:30 Networking and refreshments
12:00 Design, Comfort and Productivity in Workplaces

Dennis Kowal
Dennis Kowal Architects
The Role of the Facility Manager in Managing the Journey from Intelligent to Smart Buildings

John McGee
Secrets from Silicon Valley: Why the
Workplace Matters in the War for Talent

David Gray
Senior Vice President
Colliers International
IoT: Connecting Smart Buildings to Smart Cities

Francesc Trisan
Global Business Process Lead
CBRE España
13:30 Networking lunch
Introduction to the Workplace Evolutionaries Community

Kate North
Vice President – Workplace Strategy
Colliers International

Followed by:
The Impact of Work Environments on Business Effectiveness

Martin Ruppe
FM Specialist
I Wish I Worked There: Creating the Link
Between Learning and Innovation

Teo Manzano
Marketing and Innovation Director
Steelcase Iberia
15:15 Designing Workplaces Today for the Workforce of Tomorrow

Leyre Octavio de Toledo
Director of Architecture
Savills Aguirre Newman
Beyond FM: Leveraging Digital Data
Technology From Design to Operations

Karl Heitman
Heitman Architects Inc
16:00 Closing keynote address:
Why Coworking Works

Introduced by:
Josep Miquel Piqué, Executive Vice-President, Barcelona Meeting Point

Research has repeatedly drawn a link between flexible working arrangements and innovation, suggesting that co-working can have real commercial benefits for businesses of all sizes. Drawing on examples from a range of industries, this session will assess how innovative approaches to space and place can improve productivity, recruitment, staff retention and talent management.

Vanessa Sans, Founder and Coworking Consultant, Happy Working Lab
17:15 Closing reception