Facility Tours

Front and back-of-house facility tours are an illuminating part of the World Workplace learning experience. Nothing brings FM to life better than seeing workplace strategy and creative problem-solving in action. Discuss processes and challenges with fellow tour participants. Take away practical tips and new perspectives on managing unique spaces.


Schiphol | Maximum: 40 participants

One of the first sites delegates traveling to Amsterdam will see is the Airport Schiphol. This exclusive tour takes you to areas not open to the general public, including Schiphol headquarters, which employs about 1,000 employees. After a presentation on FM, you’ll take a behind-the-scenes tour of the Schiphol Airport. Learn about the most important facilities at the airport. How does the fire department function? How is luggage handling organized?


Microsoft Netherlands | Maximum: 60 participants

Would you like to know the secret behind one of the most innovative community/office environments in the Netherlands? Visit the recently re-opened Spaces office of Microsoft Netherlands. The brand, new office allows partners and clients to truly experience digital transformation — from strategy and architectural design to proof of concept.


Van Gogh Museum | Maximum: 50 participants

Located on the famous Museumplein. the internationally renowned Van Gogh Museum is dedicated to the life and work of Dutch painter Vincent van Gogh. The collection contains more than 200 paintings, 500 drawings and 700 letters. Visited by thousands each year, this unique collection requires best preservation practices, for which facility management plays an important role — from climate, security, IT and lighting technologies, to hospitality. Following the behind-the-scenes tour, take some time to explore the museum on your own.

Facility Tour - Artis Royal Zoo

ARTIS Amsterdam Royal Zoo | Maximum: 40 participants

Opening its doors in 1838 in the heart of Amsterdam, ARTIS Amsterdam Royal Zoo is the oldest zoo in the Netherlands. With more than one-million visitors a year, ARTIS has more than 50 buildings, half of which are monuments. These buildings house people, animals and exotic plants, and almost every building in the park has a different indoor climate. ARTIS aspires to be fossil-free by 2030. Fulfilling an educational function, ARTIS shows that making buildings sustainable is possible everywhere. Project supervisor Royal Haskoning DHV will explain the ins and outs, the contributions to the zoo’s sustainable development goals and their “FastLane approach.”

Starting with a plenary session in the lecture hall, the visit continues with a tour around the large and diverse domain of ARTIS where you’ll see the energy transition in practice.