Full Conference Program

Jump to: Wed | Thu

Day 1 | Wednesday 20, March

Kate VitasekNigel Risner

Welcome message from IFMA and FMN followed by two keynote speakers, Business Speaker of the Year, Nigel Risner and Author, Educator, and Architect of the vested business model, Kate Vitasek.

Keynote Speakers

Discover new products/services from the best in facility and business solutions. Benefit from one-on-one conversations with these exceptional solutions providers. Visit The Strip on Wednesday and Thursday, 20-21 March, located next to the Marketplace.

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Description: Welcome message from IFMA and FMN followed by two keynote speakers, Business Speaker of the Year,Nigel Risner and Author , Educator, and Architect of the vested business model, Kate Vitasek

Keynote Speakers
James Dearsley

PropTech has had a huge impact on the property world and it seems to be growing in importance almost daily. James will give you a complete overview of the sector and challenge you to think about your own futures and whether there is an actual career in Facilities Management moving forward. It promises to be a contentious speech but will help you shape the future of the industry at the very least.

Keynote Speakers

€125 pp, add to your registration

Join IFMA and FMN in giving back through culinary exploration! Enjoy a delicious meal created by catering professionals cooking together to show the high standard of catering with facility management at the moment. The evening will include entertainment from our emcee who will walk you through the courses, live music, an inspirational speaker, and plenty of opportunity for networking and connecting with your fellow FM’s.

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Day 2 | Thursday 21, March

Discover new products/services from the best in facility and business solutions. Benefit from one-on-one conversations with these exceptional solutions providers. Visit The Strip on Wednesday and Thursday, 20-21 March, located next to the Marketplace.

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Rademaker

Nancy Rademaker is one of the very few female international keynote speakers to cover the impact of digitization on customer behaviour and how that affects the way companies should interact with customers. She likes to share her first-hand experiences straight from the places where technology is shaping our future.

Keynote Speakers

World Workplace Europe meets Facility For Future is your time to learn, but also to network and unwind with colleagues. It’s the ideal atmosphere for making connections that can last a lifetime. The people you meet are individuals you can talk to — fellow members, industry leaders, students and facility professionals just like you. Following Thursday’s closing keynote is a chance to relax and enjoy an evening of casual conversation and downtime before traveling home. The perfect end to your World Workplace experience, the FM Party is an informal event free for conference participants. Held at the Kromhouthal, the FM Party will feature great dance music, a bar and food trucks. No presentations, no scheduled activities — just a fun gathering of professional peers to celebrate a successful week of expanding knowledge, building networks and advancing FM.

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Day 1| Wednesday 17, March

12:00 – 13:00 CET

Virtual Facility Tour

The Warsaw Hub – Creating a New Office with Endless Possibilities

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13:00 – 13:15 CET

Welcome & Opening Remarks

13:15 – 14:15 CET

Opening Keynote
Anders Indset

Workplace 21 – Practical Philosophy for shaping the world of tomorrow

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14:15 – 14:45 CET

2.1 Balanced Occupancy the Philosopher’s Stone of the Post Covid Office Era: Strategies for Employee Happiness and Real Estate Optimisation in the Post Covid Office

Managing a balanced office occupancy is key success factor for facility en corporate real estate management in the post covid world. The essential boundary condition to reduce the office footprint and also critical for happy and committed employees.

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14:15 – 14:45 CET

2.2 Workstyle, Meet Lifestyle

The way people work and live is changing and increasing demands for improved connectivity and time are the driving forces. As a result, behavior is shifting rapidly, boundaries are being blurred, and the role of place and channels are needing to be reconsidered. In this session, we will share the outcomes from our recent workplace and experience research as well as our insights on the future of workstyles and lifestyles.

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14:50 – 15:20 CET

3.1 Information Strategy in View of FM-Futures: The Evolving Role of Information Systems in FM

Distributed work, diversification in workplaces, decarbonization of the office, cost rationalization and a demand for a resilient FM organization require an update of the FM information strategy.

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14:50 – 15:20 CET

3.2 Modern Employer – The Hybrid Era

In this session Claus Christensen will share EY experiences from working with a number of ‘new normal’ strategy projects for large Global organizations.

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15:20 – 15:45 CET

Partner Solutions

15:45 – 16:15 CET

4.1 Building the Present, Creating the Future: Changing the Way We Create our Built Environment

There is an urgent need to transform the way we shape our built environment. Royal BAM Group is taking a leading role in the digital transformation of the international construction industry. We are building the present while we are creating the future.

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15:45 – 16:15 CET

4.2 ČSOB Kampus in Prague: BIM – Project, Construction, Daily FM in ČSOB Headquarter

Decisions why CSOB decided to implement BIM, BIM Implementation, BIM and CAFM cooperation, Conclusion of the project (advantages, disadvantages, knowledge sharing, etc).

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16:20 – 16:50 CET

5.1 Is the new normal changing the office environment?

Much has changed in our way of working in recent years due to technological developments. The current pandemic, where social distancing is the norm, makes us look at “work and collaboration” from a different perspective.

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16:20 – 16:50 CET

5.2 The Finnish Workplace Approach to Coping with the Pandemic

Finland has been coping with the pandemic with relative success despite the hardship that it has created to the society, organizations and individual employees. This keynote presentation shares some of the key learnings, context and practical ideas from the Finnish companies and on how to thrive during moments of turmoil.

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16:55 – 17:30 CET

6.1 Facility & Workplace Market Research 2021

During this interactive session you will receive insight in the latest data, trends and developments in the Dutch Facility & Workplace sector.

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16:55 – 17:30 CET

6.2 Skanska – WELL Health Safety Rating

Skanska has decided to apply for WELL Health Safety Rating as it is comprehensive system that evaluate building its facility management policies and procedures in terms of safety. It includes evaluation of building infrastructure, schemes for maintenance, equipment availability and other aspects to cope with distressed situations such as epidemiological, natural disasters, etc.

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17:30 – 18:45 CET

Virtual Escape Room Networking Activity

Day 2| Thursday 18, March

12:00 – 13:15 CET

Virtual Tour

13:15 – 13:30 CET

Welcome & Day 1 Wrap Up

13:30 – 14:00 CET

7.1 From Workplace, through Workspace towards WorkLife

The future of work is now a board & executive leadership topic, and one thing is for sure: Employers who do not build a holistic WorkLife strategy that enables and engages an even more productive workforce will neither win the war for talent. Our industry is more relevant than ever, we are the WorkLife Industry.

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13:30 – 14:00 CET

7.2 Which Real Estate Innovation Strategies Work?

The real estate business is changing, traditional strategies are being left behind by new innovative approaches to the market and the questions are being raised: how does one real estate business stay relevant and how can an innovative strategy help?

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14:05 – 14:35 CET

8.1 The Hybrid Office and Sustainable Goals, What a Match!

We can hardly imagine getting back in traffic jams, commuting to work in an office doing work that actually doesn’t have to be done at an office…. The hybrid workplace could be the ‘new normal’.

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14:05 – 14:35 CET

8.2 Workplace Innovator Live: Evolution of the FM Role in the Future of Work

Mike Petrusky, Host of the Workplace Innovator Podcast, talks with Simone Fenton-Jarvis BSc MBA FIWFM, Workplace Consultancy Director at Ricoh UK, about the future of work and the evolution of the FM role in the many workplaces of today and tomorrow.

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14:40 – 15:10 CET

9.1 The Innovation Pyramid: Ready to Make Real Impact

We explain, based on the by us designed Innovation Pyramid, what steps to take to make sure you achieve results, with and for your customers. No innovation theater, but making real impact!

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14:40 – 15:10 CET

9.2 Inconvenient Conversations: Back on Track, or Lost in the Woods?
– One Year Later, Living Through Covid Realities

It is one year ago when World Workplace Europe shifted to virtual as Covid spread on a global scale and effectively disrupted our social as well as business habits.

In this session we will look back, take the learnings at heart and try to find some grips on the future.

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15:30 – 16:00 CET

10.1 Argenta’s New Normal Supported by Technology

Due to the flexibility of the concept and by adding desk booking to the supporting technology, Argenta will be ready to reopen. The new normal is a hybrid, dynamic office, focused on interaction, collaboration, employee wellbeing and building efficiency.

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15:30 – 16:00 CET

10.2 FM as a Green Deal-maker for Buildings

In this session, we will outline what the Green Deal has in store for facility managers, and where the funds will be going to in order to support this ambition.

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16:05 – 16:35 CET

11.1 Creating the Best (Digital) Working Environment

In this session, Renske shares her vision on the impact of the new reality on the work environment. She shows how service departments can work together to ensure that all employees feel involved and connected, even in a digital world.

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16:05 – 16:35 CET

11.2 PropTech in Europe: Technologies and Business Models Defining the Future of Real Estate

• Market data & Trends
• The impact of the EU Green deal, NextGenerationEU & the brand new BAUHAUS Europe on the future of Real Estate
• The exponential growth of Property Technologies in 2021 – 2025
• Funding & Investment for European PropTech: how your company can benefit
• The European PropTech Association with +10.000 members

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16:40-17:30 CET

Closing Keynote
Deborah Nas

Technology, Innovation, and the Future of Facility Management

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17:30 – 17:45 CET

Closing Remarks

17:45 – 18:30 CET

FM Quiz

Join in on the fun interactive FM Quiz – hosted by FMN Young

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